Hello,

Sorry to hear you are having issues. More information on your system and issue please.

1. Windows 7,8,10 or 11? And its version numbers please.
2. Iconpackager version numbers.
3. Right click within IP? Customize sections? or Else where?
4. A screenshot of what you're looking at will help.

Thanks

Basj,

Stardock Community Assistant.

Sorry, should have included this with the post.

Win10 Pro 21H1 19043.1466

IP 10.03

Issue is with right-click on an icon, then selecting "Change Icon" - nothing happens now, whereas it was working normally prior to installing Microsoft 365.

Thanks.

Hello,

Right click an icons inside Windows explorer or within IP? On Desktop?

Thank you,

Basj,
Stardock Community Assistant

Desktop icons or in Explorer.

Strange, I don't see "change icons" on my right click menu when I right click on any icons. And this system do not have Office install. Do you saw it before you install Office 365? Maybe uninstall Office 365 and take a screenshot of your right click menu.

Thank you,

Basj,
Stardock Community Assistant

This is the Right Click (Context) Menu in question.  Clicking Change Icon no longer brings up the IP change icon dialog.  Looked the same prior to installing MS 365.

Okay, after looking at your screenshot. I can find "Change Icons" and I can set and apply without issue on my system. Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Got this error attempting to run the bat file as administrator:

Do I need to run IP & revert to all default icons before the purge?  Do I need to do a standard uninstall first?

Thx.

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Thanks for your help, basj.

For further clarification, here is the dialog that fails to appear (from a different rig without 365):

Took a flyer and tried a standard uninstall, reboot, reinstall, but dialog still fails to appear.  IP applies packages normally, just can't change icons individually.  Interestingly, it remembered on reinstall the previously chosen individual non-default icons, except for the MS 365 related icons.

Sounds like those icons (MS365) are hard coded, and the 365 code negates the right click choice. 

By jove, I think you are correct, Doc.  Initially, the change icon dialog wouldn't open for any desktop icons but after the reinstall, it is opening normally for non-MS365 icons.  Maybe SD can work their magic & get past the block, cause the 365 icons suck and the document icons are almost blinding in Dark Mode and list view which is of course what I deal with all day.

(One can hope, right?)

Hope all is well with you, Sir.

All is, my friend. You have mail.